Drones have become indispensable in science and industry and are facilitating work in many different fields. However, the range of their use is growing with the continued technology development and the deployment of new systems. From landmark sites and modern skyscrapers to bridges and industrial buildings, drones have previously created vast possibilities for engineers and are proving value for various sectors.
Insurers have also begun to understand the benefits of unmanned technology and the new opportunities it presents, especially for risk assessment and claims review. If the industry can reach its full potential, drones will speed up processes, facilitate quality checks, evaluate problems and offer alternatives – while reducing workloads and improving human resource efficiency.
Today, insurers mainly use drones for the delivery and aerial photography of homes, construction sites, landscapes, etc. Drones are also widely used for risk assessment and loss measurement.
How insurers use drones or can use drones
- Drones deployment for insurance checks
- Speeding up claims against homeowners and drivers
- Risk monitoring
- Collect more data
- Current use of drones by major insurance companies
Here are some use cases in the insurance industry:
Unmanned aerial vehicles are widely used in this area, providing insurers the information on the location: size, state of buildings and facilities. They make it possible to carry out inspections quickly and safely without the need for preparatory work, such as cessation of production or the introduction of safety measures before inspection.
They also allow to survey areas that were once completely inaccessible due to their height, location or technology – such as pipelines, wind farms, warehouses, television towers, etc.
Another great advantage is that insurers can also determine the environment in risk assessment, such as the distance to adjacent structures, buildings, bodies of water, vegetation, or roads nearby. The drones are used to record the risks found and the damage done on a large scale by using high-resolution optical cameras and infrared cameras. That is, possible threats, defects, errors can be identified and recorded with high accuracy.
Besides, the risk situation can be analyzed and evaluated even if the expert was not personally on site. Recorded data allows you to evaluate insurance costs in detail and at an appropriate level.
Drones are quickly becoming an integral part of claim processing. For example, arsonists regularly use drones to determine the cause of fires and identify damaged areas.
They have also become a proven method of investigating and managing damages caused by natural hazards such as earthquakes, floods, storms, hailstorms, landslides and large-scale fires. It also makes it easier for insurers to identify losses after a disaster.
Concerning environmental liability insurance, drones can provide a quick survey of the affected areas and use them to quickly limit and recover environmental damage (such as oil spills or other environmental hazards) and estimate the expected extent of losses.
In general, the use of drones makes it possible to investigate damaged areas and losses without having to call in an expert. Finally, they also help the claims regulator make the final decision on the insurer’s principal obligation to pay compensation and the amount of the loss. It should also be noted that quick and effective damage inspection could determine the legality of the claim and reduce any fraud case.
UAS Raybird-3 with photo- or video camera allows making the inspection both day and night for up to 24 hours. Video data is transmitted in real-time and specialists can analyze losses in a short time. Due to the long duration of the flight, the cost of the flight is much lower than using standard inspection methods.